What Data OzLevel Holds
If you signed up for an OzLevel account (including via Facebook Login), we may hold the following personal information:
- Your email address
- Your name (if provided by Facebook at sign-in)
- Your account tier (Free or Pro)
- App preferences you saved (such as ramp height and vehicle profile)
- Transaction records if you purchased OzLevel Pro (order number and email, processed via Stripe)
- Any support emails you have sent us
OzLevel does not store your Facebook password, payment card details, location data, sensor readings, or any usage analytics tied to your identity.
How to Request Deletion
📧 Email us to delete your data
Send an email from the address associated with your OzLevel account. Include your name and a brief note that you would like your account and data deleted. That is all we need.
Request Data Deletion →What Happens After You Request
✅ Your account and personal data will be deleted within 30 days.
✅ We will send you a confirmation email once deletion is complete.
What Gets Deleted
Upon a valid deletion request, we will permanently delete:
- Your OzLevel account (Supabase authentication record)
- Your saved app preferences and vehicle profile
- Your email address and any name associated with your account
What We May Retain
We may retain certain data where we are required to do so by law or for legitimate business purposes, including:
- Transaction records (order number, amount, date) for a period required under Australian tax law — however these records do not contain your full name or password
- Anonymised, non-identifiable data that cannot be linked back to you
Stripe, our payment processor, maintains its own records of transactions in accordance with its privacy policy. We cannot delete data held solely by Stripe, but we will delete all data on our side.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to, correction of, and deletion of your personal information. For more information, visit the Office of the Australian Information Commissioner.
Contact
Privacy and data deletion requests:
Postal address: 55 Johnson St, Freshwater NSW 2096
Last updated: April 2026