The most common caravan setup mistake

Pull into a campsite and watch how caravanners set up. The most common sequence you'll see is: unhitch the van, then scramble around trying to get it level. It looks industrious. It's also doing things in the wrong order — and it makes an otherwise simple job unnecessarily difficult.

The short answer to the question in the title is: after. You unhitch after you've corrected side-to-side lean, not before. But to understand why, it helps to understand what levelling actually involves — and what each piece of equipment is actually for.

🚌 The correct sequence: Measure → drive onto ramps (side level) → unhitch → jockey wheel (pitch level) → corner steadies down. OzLevel Caravan guides you through every step in this order.

Two problems, two tools

A caravan can be out of level in two directions. Roll is the side-to-side lean — one wheel is lower than the other. Pitch is the front-to-back lean — the nose is either higher or lower than the rear.

Roll and pitch are fixed by completely different tools. Roll is corrected by driving the axle wheels up onto ramps. Pitch is corrected by winding the jockey wheel up or down to raise or lower the nose.

This is the key to understanding the sequence: driving onto ramps requires the tow vehicle. The tow vehicle can only drive the caravan onto ramps while it's still hitched. Once you unhitch, you cannot drive a free-standing caravan anywhere.

The correct sequence — step by step

Here is the full sequence OzLevel Caravan walks you through. Each step builds on the last, and the order is not arbitrary.

Why the order matters

You can't drive onto ramps without the tow vehicle

This is the fundamental reason unhitching must come after side levelling, not before. A caravan on its own cannot be driven. If you unhitch first and then realise the van has significant roll, your options are to push or winch it onto ramps manually — which is difficult, dangerous with a heavy van, and often impossible on a soft or uneven surface.

Some caravanners try to correct roll after unhitching by levering one side up with a jack or using a manual caravan mover. These methods work but are dramatically harder than the simple act of driving onto ramps with the tow vehicle attached.

Pitch is a one-person jockey wheel job — but only after unhitching

The jockey wheel cannot correct pitch while the van is hitched — the hitch coupling holds the nose at a fixed relationship to the tow vehicle's tow ball height. Once unhitched, the jockey wheel is completely free to set the nose height, and OzLevel Caravan gives you the exact travel in millimetres to reach level.

Corner steadies are the last step, not a levelling tool

⚠️ Never use corner steadies to try to correct lean. Corner steadies are rated for dynamic stabilisation loads only — the weight of people moving inside. They are not designed to lift or support the static weight of a caravan. Overloading them causes permanent deformation and can crack chassis members. Level first. Steadies come last.

What happens when you get it wrong

Unhitch first, then try to correct roll

You're left with a heavy, free-standing van that needs to move sideways onto ramps. Even with two people, manhandling a van onto ramps is awkward and potentially dangerous — a van on soft ground can tip if pushed unevenly. On hard sites, it's simply very hard work.

Try to use steadies to fix lean

Best case: the steadies dig into the ground on one side and lift the van slightly — you spend twenty minutes adjusting all four. Worst case: you buckle a steady or stress the chassis. No case: the fridge is happy, the appliances are happy, or you are happy.

Skip the measurement step

Going straight to ramp placement without measuring means guessing. You either undershoot (van is still leaning), overshoot (van now leans the other way), or get lucky. OzLevel removes the guesswork entirely — measure once, place once, drive on once.

Frequently asked questions